Means of Payment:
The Company will accept payment by any major credit or debit card PayPal No personal details are kept for Payments made by debit or credit card. All of these options are accessible from the "checkout" page of the website.
Delivery of Orders:
Goods are despatched as soon as possible after receipt of order. In most cases this will be within 72 hours of receipt of payment.
Delivery of orders can take upto 14 working days,
The Royal Mail Will Not consider any item sent in the post lost or missing till 14 working days have passed. But we will do everything we can to help you trace any order which has not been recieved after 7 working days.
Cancellation of Orders:
Orders may be cancelled provided the cancellation notice is given to The Company before the goods are despatched. In this case there are no cancellation charges. In the event of cancellation after the goods have been despatched they will need to be returned to The Company at the buyer's expense. Please see "Shipping & Returns" details below.
Shipping & Returns:
Returns are accepted provided the goods are returned in the original condition and within 14 days of purchase. Upon receipt of the goods in the original condition a refund will be made of the original purchase price only. The company does not refund any postage and handling charges incurred either in sending the goods to the buyer, or returning the goods to the company. However if The Company is responsible for sending the wrong goods to the buyer, any postage costs incurred by the buyer in returning the goods to The Company will be refunded.
If you have ordered multiple items along side a pre-order.
All items will be dispatched
once the pre-ordered items come into stock.
If you need some items quicker than the pre-ordered ones then you will need to order them separately.
All Pre-Ordered programme are dispatch as soon as we recieve them from either the clubs or publishers, Some clubs and publishers do dispatch to us quicker than others and all pre-order will be sent within 24 hours of us recieving the programmes
PLEASE CHECK THE WEBSITE IF CHASING AN ORDER IN CASE YOUR PRE-ORDERED ITEMS ARE YET TO ARRIVE IN STOCK.